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Frequently Asked Questions (FAQS)

If you have questions about our site and how it works, you will probably find the answers here. Please read through this page completely. If your questions are not answered, please email at support@MysteryShoppersAgency.com.


Membership

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How can I become a Secret Mystery Shopper?
 

To be able to take up Mystery Shopping jobs for earning money, simply fill out the Application Form found on the right side of the Mystery Shoppers Agency Home Page. Upon review of your application, you will be notified if you qualify to be one of our Mystery Shoppers.

Does membership cost me anything?
 

No. There is no fee to be a Online Mystery Shopper. Once you have registered with us, you will be eligible to take up available Mystery Shopping Jobs and get cash and rewards for signing up for offers.

I live outside the United States of America; can I still join the panel?
 

No. At this point of time our Mystery Shopping Jobs are open to only citizens of the USA of 18 years of age.

What do you do with the profile information I filled out when signing up?
 

That information is strictly stored in our database and used to match up participants with specific job requirements. We can share your information with our partners to bring even more cash paying offers for you, however we never abuse, sell, or distribute your information to anyone.


Registration

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 I am having problems in applying with Mystery Shoppers Agency, because it says “Your city/state/zip code do not match.
 

If you encounter the error that the city/stat/zip codes do not match, please write to support@MysteryShoppersAgency.com and give us your Zip/City/State combination and we will guide you as to what can be done.

 I tried to submit the registration form for Mystery Shoppers Agency and I received the message "Document contains no data." What should I do?
 

Most likely, there are too many people on our server at one time. This slows down our server and does not let you register in full. Please check back in an hour or two.

 I entered all my information, but am not sure if my application went through.
 

You can check your email inbox for a welcome email that you will receive from us within 24 hours. If you are able to view your registration information in your welcome email, then you have successfully registered as a member. If not, please email us and we will evaluate your application.

I did not receive a confirmation email.
 

The confirmation email is automatically generated after you register. Sometimes, due to high web traffic, emails get lost. If you have not received your confirmation email within 24 hours after registration, please add our email address “support@MysteryShoppersAgency.com” in your safe list and write to us at support@MysteryShoppersAgency.com to let us know that you have not received your confirmation email.

When I enter my email address, I get a message saying I am already registered, but I have never registered before.
 

Somebody may have already registered with your email address. Please register with a different email address. If you continue to have problems, feel free to email us at support@MysteryShoppersAgency.com.


Taking up Mystery Shopping Jobs Online.

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How do I participate in Mystery Shopping Jobs? 
 

After registration, members are provided with the list of Mystery Shopping Jobs available. Upon completion of registration, members will click on the Shopping Jobs they would like to take up and will be led to the website of company providing that Mystery Shopping Job and you will be asked to sign up for the offer.  Also based on the information available with us, we send invitations to those members who we believe may qualify to take up a job when a client contacts us with a request for recruiting specific web-shopper jobs.

I don't have a credit card. Can I participate in the jobs?
 

Yes . None of our jobs require a credit card.

Do I get paid per Mystery Shopping Job? How much?
 

The pay for each job varies, but depending on the length, you can get paid anywhere up to $200 per job! 

How do I get paid?
 

Currently through paypal or bi-weekly check. Direct Deposit & Bank Wires will be available soon. 

How about taxes? 
 

You are considered an independent contractor and no taxes are taken out of your paycheck.


General

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Why do you ask personal information when I register?
 

We ask demographic questions such as age, gender, employment and online practices to ensure we have a diverse, representative membership database. We only use this information to group our available secret web-shopper database for identifying appropriate jobs for them. 

How do I unsubscribe? 
 

If you wish to unsubscribe, Click on the unsubscribe link at the end of our Home Page and you will be unsubscribed if you follow the instructions.

If none of the above answers solves your problem, please send an email to support@MysteryShoppersAgency.com. Please be sure to include the job number or subject in your email